Last Updated: December 23, 2025
Welcome to Rosiedommo. This Shipping Policy applies to all orders placed on our website, rosiedommo.shop. Rosiedommo is operated by Do Thi Hong Nhung and we are committed to delivering your order promptly and securely.
Order Processing
Payment Verification
All orders are processed only after payment has been successfully accepted and verified.
Business Days & Holidays
Orders are processed Monday through Friday (EST), excluding major U.S. postal holidays, including: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Order Cut-Off Time
Orders placed after 5:00 PM EST will be processed on the next business day. Orders placed on weekends or holidays will begin processing on the following business day.
Shipping Carriers
Shipping carriers used include USPS, DHL, EMS, and local postal services.
Carrier selection may vary depending on destination and logistics availability.
Delivery Time & Shipping Fees
Orders are processed after payment confirmation. Estimated delivery time depends on your location. Once your order is in transit, delivery delays caused by carriers are outside our control. Typically, orders shipped within the continental United States arrive within a
total delivery time of 7-14 business days.
Upon shipment, you will receive a tracking number to monitor your order’s progress.
Standard Shipping (United States)
Handling Time: 2–3 business days
Transit Time: 5–11 business days
Total Estimated Delivery Time: 7–14 business days
Shipping Cost: $4.99
Delivery Area: Continental United States
Business days are Monday through Friday, excluding weekends and public holidays.
Important Notes
Total Estimated Delivery Time = Handling Time + Transit Time. These timeframes are estimates and not guarantees.
External delays such as severe weather, carrier disruptions, or peak shipping periods may occur after shipment and are beyond our control.
Order Tracking
After placing your order, you will receive an order confirmation email.
Once your order has been processed (typically within 2-3 business days), you will receive a shipping notification with tracking details.
Please allow 2–5 business days for tracking updates.
If tracking information is not immediately available, this means the carrier has not yet processed the parcel.
Tracking updates will appear once the package is scanned.
If your order has exceeded the estimated delivery timeframe, please contact us for assistance.
Shipping Address Accuracy & Delivery Issues
In some cases, delivery issues may be resolved with a replacement or refund without requiring return.
Customer Responsibility
Please ensure that your shipping address is complete and accurate at checkout.
We will assist customers in resolving shipping issues with the carrier, but we cannot guarantee responsibility for delays or losses caused by external factors.
Incorrect or Undeliverable Address
If a package is returned due to an incorrect or undeliverable address, the customer will be responsible for any reshipping fees.
In some cases, returned orders may be sent back to our shipping partner’s warehouse and may be subject to disposal if not claimed.
Forwarding or Redirection
If you request your package to be forwarded or redirected after shipment, Rosiedommo is not responsible for loss, theft, or damage caused by forwarding or redirection requests after shipment, but we will do our best to assist where possible.
Special Orders & Customization
Customized or made-to-order products may require additional processing time depending on complexity.
Any significant extensions beyond standard processing time will be communicated by our support team.
Shipping Limitations
We currently ship only to customers within the Continental United States.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Rosiedommo is operated by Do Thi Hong Nhung.
Business Address: 423 Minh Khai, Ha Noi 100000, Vietnam
Email: [email protected]
Phone: +1 (763) 327-5185
Support Hours: 8:00 PM – 4:00 AM (EST) (Mon – Fri)
Support Method: Customer support is available via email and phone during business hours
